SHIPPING POLICY

I ship all of my products via the USPS. Your order may take 1 - 2 days to process and pack since all orders are unique to the individual purchaser. After your order is packed and dropped off at the USPS, I will send a tracking number confirmation email. It generally takes 3 - 7 business days for the package to arrive. Products that ship in the winter months may harden. Allow your product to sit at room temperature after opening the package during the winter months for a few hours and the jojoba or butter will soften.

RETURN POLICY

Due to the nature of my products, I am unable to accept returns on opened products. I want you to be 100% happy with your purchase and product experience, so if you happen to have an issue, reach out to me. If you need assistance with deciding on a blend or gift, I am available to chat or email with you to assist you with your choices.

PAYMENT METHOD

Payments on the website are processed through Square. I also accept cash and check for my local customers.

WHOLESALE INQUIRIES

Email Erica at haveasoak@gmail.com